Refund Policy

Refunds

Due to the nature of the business and for hygiene reasons, under The Sales Of Goods Act for lingerie stores we are unable to accept returns on our products. We sell intimate items and are not obliged to refund or exchange your order. 

Exclusions

We will however if your item arrives damaged, the wrong size or colour then exchange this for you. The item must be returned exactly how it was received. If your exchange is accepted contact us on thatfiregirluk@gmail.com for further information. All items for exchange must be returned within 14 days of being received.